Videos > CRM 7-8 > Customer Service > How to Manage Activities in CRM
If you’re a manager or lead a team of sales reps, OnContact CRM’s activity management tools will come in handy.
In the training video below, you’ll learn best practices in handling the vast array of activities within your database.
There are many ways to monitor all the different activities that might be logged in your system. If you’re a manager or lead a team of representatives the easiest way is to use this management dashboard, which can be completely customized to show you any kind of information you would like to see in the available four panels.