Videos > CRM 7-8 > Customer Service > Incident Screen Overview
Does your customer service department have a need for incident management and tracking? If so, you’re in luck!
Below, you’ll be able to learn all about how to take advantage of the incident screen within OnContact CRM, and why tracking and managing incidents can improve your business’s overall customer service efforts.
Inspiring companies to grow through Information. We are an award-winning, leading developer of ERP and CRM software solutions along with comprehensive implementation and support services. Let us show you how WorkWise can help grow your business.
Deployed in the cloud or on-premise, WorkWise ERP is engineered to meet the unique complexities and challenges today’s manufacturers face. From shop floor to delivery, WorkWise ERP gives you a complete view of every aspect of your business.
Offered in the cloud or on-premise, OnContact CRM software delivers powerful sales automation, marketing automation and customer service software designed to streamline navigation, enrich usability and deliver a world-class user experience.
