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Enhance Customer Service and Grow Sales

February 26, 2020 10:00 AM - 11:00 AM

Taking care of your customers after the sale is key to growing your customer base revenue. And let’s face it – when a customer has an issue, that’s the time you need to be most responsive. The systems you and your customers use can help improve your customer’s experience by communicating accurate, up-to-date information about how their issues are being resolved, and help them get resolved in a timely fashion. And help to gather metrics for preventative actions. In this webinar, you’ll learn about ways in which you can leverage new CRM customer portals to help manage Cases, Change Requests, and also to provide support using customer RMA’s and Serial Warranties. Sign up and see how!

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