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All Events > ERP v9.10: Customer Service Workshop $$

ERP v9.10: Customer Service Workshop $$

January 22, 2020 09:00 AM - 03:00 PM CST

Learn to use the Customer Service WorkBench, including tracking order status, creating and maintaining orders, customer management and using Invoice History Analysis. This workshop is $375 for 3 total hours of training. Please contact vdylan@workwiseinc.com for a discount code if you are on our WorkWise Maintenance plan.
Session 1: Customer Service WorkBench overview, order entry, order tracking, preventing late shipments, queries and selecting orders for billing
Session 2: Acknowledgements and Pick tickets, process shipments and invoices, invoice history and inquiry, best practices

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