All Events > ERP v9.10: Customer Service Workshop $$
January 22, 2020 09:00 AM - 03:00 PM CST
Learn to use the Customer Service WorkBench, including tracking order status, creating and maintaining orders, customer management and using Invoice History Analysis. This workshop is $375 for 3 total hours of training. Please contact email@example.com for a discount code if you are on our WorkWise Maintenance plan.
Session 1: Customer Service WorkBench overview, order entry, order tracking, preventing late shipments, queries and selecting orders for billing
Session 2: Acknowledgements and Pick tickets, process shipments and invoices, invoice history and inquiry, best practices