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ERP Software For The Industrial Vehicle Manufacturing Industry

Industrial Vehicle Manufacturers: A Mixed Mode, Complex Industry

The complexities of today’s industrial vehicle manufacturers are unique. From managing vehicle parts and chassis inventories to quoting customer vehicles and managing production scheduling, industrial vehicle manufactures are relied on to produce a slew of much needed parts within short time spans. For one project, they may need to design and build a completely custom vehicle, while another project requires them to produce a configured body with pre-engineered options built to customer specification. Needless to say, this is a high stakes industry where mixed mode manufacturing support is critical.

With over 20 years of experience, WorkWise ERP has developed a reputation for making the lives and jobs of manufacturers easier. From shop floor to delivery, our one-stop-shop solution gives manufacturers complete visibility into their manufacturing process to help streamline operations, improve efficiencies, lower costs, manage complexity and support growth.

“Our team at Marion Body takes pride in providing the exact custom vehicle or truck component needed for each customer’s application. WorkWise ERP helps us do that, because depending on the nature of the product, we may design and build a totally custom vehicle, or produce a configured body with pre-engineered options, all built to each customer specification. This support for “mixed-mode” manufacturing, plus inherent engineering integration, gives us the competitive advantage we need.”

-Vincenzo Speziale, VP of Marion Body Works


What Are Your Manufacturing Pain Points?

As with every industry, industrial vehicle manufacturers face unique pain points including, complex supply chain processes, fluctuating demand, rapidly evolving technology and scheduling and planning challenges. Daily business operations and tasks can easily fall through the cracks without the proper ERP software in place.

Inaccurate Quoting

Do you struggle with handling quotes quickly and efficiently due to a lack of streamlining quote preparation?

Absence of Scheduling

Does your business have issues with establishing a consistent production schedule?

Lack of Visibility

Not being able to see your shop floor and inventory is a problem for your business and your customers may ultimately pay the price.

No Product Configurator

Do you constantly run into issues with producing, ordering and planning controlled products?

No Serial Number and Warranty Tracking

Can you maintain accurate records for unique warranties and serial numbers?

No “Mixed-Mode” Support

Do you manufacture both custom and pre-configured parts and vehicles?

What Makes the Industrial Vehicles Market Unique?

Customer Service Specialities

Customer Service Specialities

WorkWise ERP comes complete with CRM integration, which helps strengthens the relationship between a business and its customers.

Product Design

Product Design

WorkWise ERP features CAD integration, which uses 3D technology to assist with the creation, modification and analysis of product design.

Manage Complex Product Lines

Manage Complex Product Lines

The Product Configurator modules allows industrial vehicle manufacturers to streamline sales and engineer the production of industrial vehicle parts.

WorkWise ERP Software for Industrial Vehicle Manufacturers

+- 5 Challenges for Industrial Vehicle Manufacturers

Manual Quoting Leads to Unorganized Company Information

When a company is comfortable with an older form of record keeping, which typically involves excel sheets or a homegrown system, they run the risk of losing important company information or slowing down processes because of a lack of software integration.
How can WorkWise ERP software help with eliminating the dangers that come with manual quoting? The WorkWise ERP Quoting module helps sales reps and customer service to streamline the quotation preparation process. Quotes are created accurately and with complete quotation content, which includes images and notes to help provide clarity about the products being quoted. Quotes use the most accurate and current pricing data to help ensure margins are protected. And, pro-active follow-ups for open quotes help to increase wins. Then, as new business is won, quotes seamlessly convert into customer orders without re-keying data to streamline order entry process. More sales, less effort.

Product Lines are Getting More Complex and Difficult to Manage

When specifying a custom vehicle, accurately specifying dimensions, capacities, colors and add-on accessories needed for that vehicle is critical. Whether specifying a work truck body, dump body, plow, rescue vehicle or custom bus, the answers to a set of pre-defined, logical questions can help determine option choices, to specify and price the parts, dimensionality, and value-added labor needed.

The WorkWise Product Configurator module allows vehicle manufacturers to streamline the sales, engineering and production of custom, dimensional, and standard components needed for each vehicle and accessory item. Perfect for the industrial vehicle industry, since there are so many component parts that make up a custom vehicle. The configurator allows sales teams and customers to select, configure, and order products from manufacturers while making sure that only valid features, options and dimensions are selected. Once the quote is converted to an order, the manufacturing specifications needed to produce and install the products are automatically generated based on the options requested. This reduces the need to do custom engineering, improves quality, and can dramatically reduce lead times.

No Product Design Integration

When designing new vehicle components to be manufactured, CAD, also known as Computer-Aided Design, uses 3D technology to assist with the creation, modification, analysis and/or optimization of a design. Whether you use SOLIDWORKS, Inventor, or other CAD systems, that CAD software integrates with WorkWise ERP so that both systems can work together. This ensures that all departments work from the same secure data, which reduces manual data entry and errors. Engineers can create a design of how they would like their vehicles accessories to appear and operate, and with the ERP/CAD integration, accurate, bill of material data is integrated so production has faster access to the data for planning and scheduling.

Issues with Scheduling and Planning

Homegrown systems or other antiquated methods of scheduling can cause vehicle manufacturers to order extra materials based on gut feel, rather than real needs. This may reduce the fear of running out of materials but may also cause shortages, which slows down the production process and can inflate inventories. Instead of playing the guessing game in terms of what and when to procure, it is important to have a system in place to buy what is actually needed, which can eliminate disruptions and avoid carrying too much inventory.

Whether scheduling fab, welding, paint, sub assembly or final assembly bays, with WorkWise ERP’s Planning suite of modules, the shop can schedule production based on constraints of people skills, machines, materials, and tooling with the ability to balance it all. Not only are having materials available at the right time important, but skilled workers are a key constraint as well. So, it is important to deal with this constraint ahead of time so we have employees available who are capable of fabrication, welding, electrical, and testing when needed. In this way, you can manage vehicle production in light of all constraints and improve on time deliveries and product quality.

No Pro-Active Customer Relationship Management

One of the key functions to competing effectively is strong customer service, which is achievable with the help of WorkWise Customer Relationship Management (CRM) software. The all-in-one sales and marketing automation software’s goal is to strengthen the bond between vehicle manufacturers and their dealers, distributors and end-users. Ultimately helping to grow the vehicle manufacturer’s sales.

How well customers are satisfied with their vehicle products is a function of effective customer service. WorkWise CRM offers the ability to track all customer communications and track incidents, so it is easier to service customers and track reasons for issues. This can also help in highlighting the need for proactive corrective actions and reduce those incidents.

+- WorkWise ERP Key Features for Industrial Vehicle Manufacturers

Mixed Modes

  • Make to stock
  • Assemble to order
  • Build to order
  • Configure to order
  • Repeat and tweak
  • Engineer to order

Mixed Methods

  • Lean Manufacturing
  • Kanban
  • MRP & MPS
  • JIT
  • 5s
  • MES
  • Role based manufacturing
  • TQM, Six Sigma, Kaizen

Customer Service

  • Quoting and estimating
  • Complex orders
  • Product configuration
  • Copy and tweak order creation
  • Direct Fulfillment
  • Customer portal
  • Customer relationship manager

After Market Sales and Support

  • CRM-Call center
  • eCommerce
  • Warranty
  • Customer portal

Product Life Cycle Management

  • Customer portal
  • CRM-Customer
  • Product configuration
  • Document and file management
  • Engineering change orders
  • Supplier traceability
  • As built BOM and routing
  • Build histories
  • Quality archives
  • CRM-Support
  • Warranty

Manufacturing Execution

  • Product configuration
  • Visual scheduling
  • Shop Floor Control
  • Work in process manager
  • Asset utilization manager, CMMS/EAM
  • Mobile data collection
  • Kanban
  • Kaizen
  • 5s
  • Performance management
  • Human resource management

Supply Chain

  • Inventory management
  • Supplier portal
  • Purchasing
  • Bill of material
  • Engineering change orders
  • JIT
  • Warehouse management

Cost Management

  • Job cost
  • Standard cost
  • Multi-layered cost application

Production Planning

  • Material requirements planning
  • Master scheduling
  • Product configuration
  • Available to promise
  • Lot traceability
  • Capacity planning


  • Engineering change orders
  • Quality control
  • Regulation compliance
  • Tools supporting ISO 9001 and TS16949 standards
  • Supplier score carding

+- WorkWise ERP Software Additional Key Features & Functions

  • Multidimensional sales forecasting and planning
  • Preventative/predictive maintenance tracking
  • Features and options
  • Multi-level pricing
  • Rules based quotations and configurations
  • Blanket purchase orders
  • Role based screens and applications
  • Document archiving
  • Rules based configurations
  • Sales order to job link
  • What-if quotes and costing
  • Available to promise
  • Shop order explosion
  • Modular design capability
  • Asset purchased and tracking system
  • Sequence management
  • Cost application of design, research and other special costs
  • Matrix bills
  • Family forecasting
  • Serialized label generation
  • Release control management
  • Complete audit trails
  • Kanban control support
  • Heijunka Scheduling
  • Multi-currency, international shipping
  • Forward and backward lot traceability
  • Back flushing
  • Kitting
  • Cumulative lead time
  • Smooth forecast error
  • Substitutes and alternatives
  • Serialized inventory
  • Attribute management

+- WorkWise ERP Solution Benefits

  • Complete engineering change control, product lifecycle, and lot tracking, across all internal and external operations
  • Flexibility in adapting products to specific customer wishes
  • Improved collaboration and relationship with the customer, engineers, and suppliers
  • Ease of doing business for the customer
  • Rules-Based, Multi-Level Sales Configurator – Configure and price
  • Quick bidding with bids, quotations and estimates
  • Improved supply chain management and cost control
  • Lower operational costs
  • Speed time-to-delivery
  • Maximize aftermarket opportunities, and lowering aftermarket costs
  • Supports aftermarket parts sales
  • Extend value add programs (solutions)
  • Support production of complex products with product configurator
  • Improved lifecycle management
  • Maintain plant and equipment with CMMS activities factored into production schedules
  • Full lot, serial, and revision control
  • Ability to handle multiple mixed mode planning models, configurations
  • Lower costs and waste thru lean practices
  • Better visibility into all aspects of your operations
  • Precise execution throughout the business
  • Real time feedback to stay on top of all activities and performance
  • Ease of doing business for the customer
  • Enhanced productivity for the shop floor
  • Low cost efficient operations
  • Better customer fill-rates and delivery promises
  • Improved quality with Kaizen, TQM
  • Extend value add programs (solutions)
  • Optimized production capacity
  • Insights into accurate product costs with full view and alternative application methods
  • Tight control on serial numbers and lots
  • Manage high level receivables
  • Project and manage cash flow

WorkWise ERP Key Features for Industrial Vehicle Manufacturers

Ready to Learn More

Ready to see how our powerful ERP software can benefit your business? Schedule your personalized, one-on-one demo today.

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All aspects of our company are now running through our ERP software. Having everyone work out of the same system and not have multiple programs that you have to jump back and forth through, has allowed us to get more done in less time.

Gary Volz

Software Developer


One of the main benefits we’ve experienced using WorkWise ERP is being able to get meaningful information we can use, versus getting data that requires more work to get the answers you’re looking for. The data is integrated and streamlined for efficient use which keeps our fixed costs lower and allows us to invest our capital into building better products.

Michael Ray



It doesn’t take all day to do our schedule anymore. Also, the Performance Management WorkBench lets us see what information we want to see, and what time we want to see it, in a nice visual way. Item Planning is also great. It’s so easy to look up specific information related to whatever we need to see.

Kelly Crowell

AMI President

American Metal Fab

What’s really nice is having everything in one package. My financials are in the same package as manufacturing and customer orders. Everything integrates seamlessly. Bringing in inventory management has been a huge benefit for us. Being able to jump between workbenches and different points of data has been really nice.

Pam Reynolds

Chief Financial Officer


I would highly recommend WorkWise to other companies. It’s cost competitive, the Cloud ERP implementation has been great, the people have been great. WorkWise bends over backwards to help us. We feel that they’re on our side.

Don Lavrenz

President and CEO

The Industrial Controls Company

WorkWise has been a true leader in our ability to drive process change and productivity enhancement, and to assist us in our lean capabilities.

Jim Moldenhauer

IT Manager


I would definitely recommend WorkWise ERP to anyone looking to improve their manufacturing processes. We’ve been utilizing the software for 20 years and have never regretted our decision.

Chris Reid


Service Stampings

WorkWise spent a lot of time with us in order to understand our manufacturing process. We’re fairly unique, and there’s not that many companies in the world that do what we do. WorkWise really made us feel like they understood what we were doing and where we were going.

Dave Manahan

Business Process Improvement Director


The team at WorkWise is phenomenal. I highly recommend WorkWise ERP to any company looking to improve their processes, improve their efficiency, become more productive and work with a company who really gets to know them and understands what they’re going through.

Mike Campise

IT Systems Specialist