Customer Order Management
Customer Order Management handles the creation, maintenance, shipping and invoicing of your customer orders for goods and services. Flexibility is key to the COP’s performance. It efficiently accepts your orders from a variety of inputs and prices items from a wide choice of discount and markup rules.
The user’s task is kept simple because the process may be customized to the individual’s needs.
As integration of business functions is one of the key strengths of an ERP system, the integration process begins at the contact with a potential customer. Therefore, this process of customer ordering is at the heart of the ERP system, capturing the order and shipping the goods, integrating with material management to control the inventory, financial accounting to manage the billing and flow of cash, and measurement of the profitability of operations and production planning to ensure an economical flow of goods to inventory and customers.
WorkWise ERP manages your customer orders and credit memos, handling the invoicing and shipping of your customer orders for goods and services.
Calculate the date when customer orders are to be shipped and received with the promise date calculation.
Credit checking management allows software users to see credit issues and supports checking customer credit.
Fulfill shop and purchase orders, ensuring that all orders are being fulfilled in a timely manner.
Inform your customers of order costs with Pro-Forma invoices, standard invoices and picking tickets.
Save time and focus your energy on time-consuming tasks with the automatic email and faxing feature within the Integrated Document Archiving.
Keep track of your bookings and invoice history, for stronger company organization and analysis when needed.
Schedule blankets and shipping to create more organization and accuracy.
Integrated within your WorkWise ERP, the Product Configurator customizes products to meet the needs of a particular customer.
Optional integrations are available for automating the handling of Credit Cards with a 3rd party merchant processor and managing Sales Tax calculations with Avalara.
WorkWise ERP includes our award-winning, full-featured CRM software. From quote to delivery, WorkWise gives you complete control of every aspect of your business.
Ready to see how our powerful ERP software can benefit your business? Schedule your personalized, one-on-one demo today.
Inspiring companies to grow through Information. We are an award-winning, leading developer of ERP and CRM software solutions along with comprehensive implementation and support services. Let us show you how WorkWise can help grow your business.
Deployed in the cloud or on-premise, WorkWise ERP is engineered to meet the unique complexities and challenges today’s manufacturers face. From shop floor to delivery, WorkWise ERP gives you a complete view of every aspect of your business.
Offered in the cloud or on-premise, OnContact CRM software delivers powerful sales automation, marketing automation and customer service software designed to streamline navigation, enrich usability and deliver a world-class user experience.
