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Customer Success Stories

With a customer retention rate of over 95%, WorkWise works hard to develop long-lasting successful relationships with our customers. See how our ERP and CRM software solutions enable our customers to grow their business.

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Star Metal Products: An ERP System Built to Deliver

Download Customer Success Story PDF Star Metal Products is a manufacturer of complex machined components and products for diverse industrial market sectors. As a leader in the cold-forming industry, Star Metal Products expanded its machining capabilities to include products for military, medial, electrical, automotive and other precision machining industries. Previously using an outdated, 15-year-old software, […]

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Marion Body Works: Finding a Complimentary ERP and CRM Software

Download Customer Success Story PDF Located in Marion, Wisconsin, Marion Body Works is a manufacturer of fire & emergency apparatus, commercial truck bodies, aluminum customer cabs and defense products for customers across the country. Beginning operations in 1905, the company originally began as a blacksmith shop that built cattle racks and milk wagons for farmers. […]

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Strongwell and a Fully Integrated ERP System

 Download Customer Success Story PDF Located in Bristol, Virginia, Strongwell manufactures high quality, fiber reinforced polymer, also known as FRP, products by using a continuous automatic process known as pultrusion. The company, which has been in business since 1956, currently has three manufacturing locations and more than 645,000 square feet of manufacturing space. Recognized as […]

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WIDS: Management, Customizations and Easy Data Access

Download Customer Success Story PDF The Worldwide Instructional Design System, better known as WIDS, works closely with its customers to design learner-centric curriculum and training for education, business and government organizations. WIDS is a division of the Wisconsin Technical College System Foundation, a Madison, Wisconsin based non-profit organization that is dedicated to the advancement of […]

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Automation Components, Inc. and the Search for Multifaceted ERP Software

Download Customer Success Story PDF Automation Components, Inc. manufactures, creates and distributes building automation sensors for the heating, ventilation and air conditioning industry, also referred to as the HVAC industry. Beginning as a small company in 1991, ACI has established itself as a leader of quality automation sensors over time. With a business that involves […]

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The Industrial Controls Company: Cloud ERP Software for Manufacturers

Download Customer Success Story (PDF) The Industrial Controls Company, most commonly known as ICC, is passionate about control manufacturing and system integration. The company designs, builds, tests and certifies control systems for automation and equipment needs. With its origins dating back to 1982, ICC came from a merger between an engineering firm, LAS Automation and […]

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Living As A Leader and OnContact CRM: The Importance of Customer Service

Download Customer Success Story PDF The passion behind empowering leaders is what drives the staff of Living As A Leader, located in Brookfield, Wisconsin. Established in 2002, Living As A Leader’s mission is to support the growth and evolution of those in leadership positions, ranging from those just beginning their leadership careers to senior leaders […]

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OnContact and The Equitable Bank: A Service-Driven CRM for a Service-Driven Banker

Download Customer Success Story (PDF) When you think of a traditional bank, the word “corporate” probably comes to mind. When you think of The Equitable Bank, “community-driven” should come to mind instead. The Equitable Bank is a full-service community bank, serving Milwaukee, WI and its surrounding areas for the past 90 years. While over time […]

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American Metal Fab and WorkWise ERP: Empowered by Quality Service

Download Customer Success Story (PDF) In this customer success story, we spoke with Kelly Crowell, President of American Metal Fab. Founded in 1975, American Metal Fab is a full-service, custom-metal fabrication manufacturer with state-of-the-art equipment, such as robotic welding cells and fiber-optic laser technology. Their services vary from punching, forming, fabricating, stamping, welding, and more. […]

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Concorde Battery and OnContact CRM: Greater Visibility for Greater Sales

Download Customer Success Story (PDF) We recently sat down with Walter Heine, Director of Sales for Concorde Battery Corporation, to discuss his experience implementing and utilizing OnContact CRM software. Concorde Battery is a manufacturer of premium quality lead-acid batteries. Concorde provides batteries for a variety of applications, including aircraft, marine, medical, telecommunications, and more. And […]

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Racine Metal Fab: Building a Strong Manufacturing Process with WorkWise ERP

 Racine Metal Fab: Building a Strong Manufacturing Process with WorkWise ERP RMF is a specialty metal fabricator serving a variety of industries, including commercial lighting, medical equipment, energy, and appliance components. Using state-of-the-art tools and equipment as well as a highly skilled team of experts, Racine Metal Fab is known for their technical expertise, […]

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Hampel Corp: Staying Lean and Efficient with WorkWise ERP

 Download Customer Success Story (PDF) Hampel has been on the cutting edge of thermoforming science and software for more than 40 years. Specializing in vacuum forming, pressure forming and twin-sheet forming, their 190,000-square-foot facility is equipped with state-of-the-art machinery and software. “We operate in two segments”, said Paul Lorge, CEO of Hampel. “Animal care, […]

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Nercon and WorkWise Software: The Power of Powerful Integrations

Download Customer Success Story (PDF) If there’s one company who’s utilized WorkWise’s software products more than most, it’s probably Nercon. Nercon is a designer and manufacturer of unique conveying solutions and equipment for consumer-packaged goods. They’ve been in business since 1976, headquartered in the Fox Valley area of Neenah, WI. Nercon has been a WorkWise […]

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Easier is Better for Coakley Brothers and OnContact CRM

Download Customer Success Story (PDF) A CRM is only helpful when it’s designed for ease-of-use with sales reps and administrators in mind. In our most recent customer testimonial, we sat down with Coakley Brothers Vice President Mary Edwards and Director of Sales Development Mark Klenz. Coakley Brothers is a premier moving services company, serving the […]

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Easy-To-Use OnContact CRM Assists Strongwell Sales

Download Customer Success Story (PDF) Two months into using the product, and they’re already raving about it. We sat down with Strongwell Corporate IT Director Dave Manahan to discuss the process and results of implementing OnContact CRM. Strongwell is a renowned manufacturer of proprietary fiber reinforced polymer (FRP) structural products with headquarters in Bristol, Virginia. […]

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No More Endless Spreadsheets: Waukesha State Bank and OnContact CRM

Download Customer Success Story (PDF) This isn’t your typical bank. Meet Waukesha State Bank, located throughout Waukesha County, Wisconsin. Waukesha State Bank’s mission: to showcase a one-on-one approach to banking through customer service and community involvement. Vice President – Marketing Manager Stephanie Ohlfs shows us just how true they stay to that mission. “Community focus […]

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How Goodway Technologies Drives Sales Through OnContact CRM

Download Customer Success Story (PDF) Meet Goodway Technologies, a global manufacturer and marketer of industrial maintenance solutions. Goodway has been providing their equipment to commercial HVAC, facility management, manufacturing, power generation, maritime and other industrial applications since 1966. Senior Vice President of Technology, David Walsh, describes their business as a “sales organization to the core.” […]

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How ACR Electronics Uses WorkWise ERP Software to Help Save Lives

Download Customer Success Story (PDF) ACR Electronics: one of very few companies whose products you hope you’ll never have to use. ACR is a global manufacturer and provider of single-purpose equipment for search and rescue and life-threatening situations. Their products are used on land, sea and air, and include single-purpose beacons, searchlights, survival radios and […]

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How WorkWise Software Cultivates a Top Industry Performer in Service Stampings

Download Customer Success Story (PDF) Service Stampings has been a leading supplier of short-and-medium-run metal stamping services used within the electrical, transportation, and many other industries around the world since 1957. While their impressive manufacturing capabilities may span the globe, Service Stampings is really a tight-knit, family-centric business. Take it from president Chris Reid, who’s […]

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QuickCable: A More Robust Manufacturer and Distributor Through WorkWise Software

Download Customer Success Story (PDF) QuickCable is a leading manufacturer and distributor of connectors, cable, cable assemblies, and tools for the energy storage industry. With manufacturing warehouses in both the United States and Canada, QuickCable distributes their products globally. The Wisconsin-based manufacturer, which was founded in 1946, has three fundamental goals: to maintain consistent reliable […]

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Nercon Eng. & Mfg., Inc

Nercon Eng. & Mfg., Inc 3972 S. Hwy. 45 Oshkosh, WI 54902 1-920-233-3268 Joseph Roesler, Vice President of Finance Nercon Eng. & Mfg., Inc. has a long-standing history in engineering and manufacturing conveyor systems, and is known for their expertise and innovation in designing production lines for consumer packaging goods manufacturers. Like their slogan […]

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Cleveland Steel Tool Company

Interview of Mark Dawson, President, Cleveland Steel Tool Company 474 East 105th Street Cleveland, OH 44108 (216) 681-7400 For over 100 years, Cleveland Steel Tool has been the leader in Tooling for Ironworkers, C Frames, and Punch Presses. One of the key differentiators for their business is the ability to deliver their product faster […]

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Klauer Manufacturing Company

Interview of Ron Markus, VP – Information Systems, Klauer Manufacturing Company 1185 Roosevelt St Ext Dubuque, IA 52001 (563) 582-7201 The Power of Access and the Intelligence of Relationships Klauer Manufacturing is located in Dubuque, Iowa along the banks of the Mississippi River. For over 125 years, this family owned company has been a […]

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Purchasing Kanban: Another Example of Agility through Tools

Interview of Jeff Schneider, Senior buyer, RB Royal Industries, Inc. 1350 South Hickory St. Fond du Lac, WI 54936 920-921-1550 RB Royal takes care in designing and producing fluid transfer components and assemblies for their customers on worldwide basis. Their components have a critical impact on the value of their customer’s products. Not only […]

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Alto-Shaam uses the RB-ERP Configurator to Improve Operations

Interview of Jim Koleski, CFO, Alto-Shaam, Inc. The Alto-Shaam Story Whether you’re preparing haute cuisine in a top restaurant, health -conscious meals in a health care facility, or tater tots in the local school, the equipment must provide a great return on investment for the foodservice program to be successful. Alto- Shaam specializes in creating […]

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