While traditional website analytics tools such as Google Analytics track and report overall website visitor traffic patterns, they fail to provide the most powerful piece of information — who is visiting your site and what their individual browsing activity looks like.
The OnContact web visitor tracking application delivers the power to track how individual prospects and customers come to your website, what pages they visit, how much time is spent on each page and which pages are most effective.
Instantly collect web pages visited, time spent on each page, links clicked and content downloaded.
Keep track of how visitors come to your website (search engine, referring link, etc.).
Get lead name and inferred data (company, location, etc.), plus track visits by date and time.
As your prospects and customers navigate your website, OnContact builds a detailed navigation history for each of them that can be accessed instantly in real-time. Information is stored for both known and anonymous visitors and is instantly updated once a visitor engages by submitting a web form that’s integrated with OnContact, or by clicking on a link in an email sent from OnContact. A lead record is then automatically created or updated with the personal information they provide, such as name, email address, phone number and zip code.
When a lead is created in this manner, all prior website visit information is related to the new lead so you can view their past and future browsing history. Leads may also be added manually or imported with the OnContact CRM software lead import template.
Knowing the online activity of your prospects can help you determine what stage they are at in their buying journey, what products and services they are most interested in, what issues they may be trying to solve and what pages on your site are most effective. Your sales and marketing team can then use that information to initiate activities based on the unique behavior of your website visitors.
In the world of sales, timing is everything. Most buyers perform over 50% of their own product research before ever even contacting you. Imagine the potential of giving your salespeople deeper insights into a prospect’s information-gathering phase based on web pages they’ve visited, the amount of time they spend on a page, information downloaded, links clicked and more. With OnContact CRM web visitor tracking, you’ll get to know your prospects on a more personal level so you can effectively target marketing initiatives.
No confusing à la carte pricing or add-ons here. Simply choose between our Sales or Enterprise packages and our award-winning CRM software comes complete with everything you need. Plus unlimited phone, email and chat support. Absolutely no hidden fees or extra charges.