With OnContact CRM Software by WorkWise, your call center is about to get a productivity overhaul. Our Contact Center solution is fully integrated with our comprehensive CRM offering, and was designed with workplace efficiency in mind.
Provide your agents with customized, real-time scripts, create streamlined calling queues to maximize call timeliness, integrate directly with one of 30 CTI switches, and manage a variety of call programs, removing the risk of data loss.
Streamlined Call Scripting
Prepare your call center agents by presenting a customer profile and background before the call.
Make changes to scripts and send alerts to agents in real-time.
Provide customer data to agents to save on call time.
Eliminate time-consuming training time with simple scripting.
Raise productivity levels by keeping conversations flowing.
No confusing à la carte pricing or add-ons here. Simply choose between our Sales or Enterprise packages and our award-winning CRM software comes complete everything you need. Plus unlimited phone, email and chat support. Absolutely no hidden fees or extra charges.
Inspiring companies to grow through Information. We are an award-winning, leading developer of ERP and CRM software solutions along with comprehensive implementation and support services. Let us show you how WorkWise can help grow your business.
Deployed in the cloud or on-premise, WorkWise ERP is engineered to meet the unique complexities and challenges today’s manufacturers face. From shop floor to delivery, WorkWise ERP gives you a complete view of every aspect of your business.
Offered in the cloud or on-premise, OnContact CRM software delivers powerful sales automation, marketing automation and customer service software designed to streamline navigation, enrich usability and deliver a world-class user experience.