ERP technology is headed towards the next big thing: wearable technology. Here’s why smartwatches and other wearable tech could completely revolutionize the way you use ERP software.
Apple recently launched their Apple Watch to great acclaim, and Google is now planning on releasing their own version. Wearable tech is making headlines, and there’s been plenty of excitement – and criticism – about how this could change the face of mobile technology.
Unlike other mobile devices, the goal behind wearable tech is to provide information in a timely way without constant disruption. That’s because wearable tech is designed to filter through incoming messages and alerts to tell us when something is important and needs our attention. From a business standpoint, there seems to be a huge need for that type of technology. More and more businesses are starting to pay attention to wearable tech as a great way to improve their business processes.
Here’s how wearable tech could revolutionize ERP technology as we know it:
1. Notifying users of what’s actually important
For most people, their email inbox is the primary way that they receive business information. However, that usually means having to dig through spam, mass emails, and plain old junk to get to the messages that really matter. It can be very hard to separate important information from irrelevant noise. Alerts and notifications help to sort through the madness, but it’s obnoxious to have your phone go off every time you get an email.
Smartwatches and other wearable tech would give users the ability to customize what items they want to receive notifications for, such as customer support issues, cases they’ve been specifically tagged in, or requests to approve deals.
2. Streamlining business processes.
Once users are notified of something that needs their attention, they’re prompted with common responses or actions they can take by simply swiping the screen. Similarly, ERP applications could develop similar ERP technology for wearable tech. The app could alert users to important items, then suggest the most likely actions a user could take.
This could streamline many business processes by using that response to trigger a list of activities: approving an order, notifying the appropriate team members, sending an invoice to the customer, and scheduling reminders.
3. Keeping businesses healthy.
Smartwatches and wearable activity trackers like Fitbit can help monitor the health of their wearers. Couldn’t they do the same for the health of your business?
Instead of running daily reports or reviewing dashboards to monitor business health, users could define targets and goals. The ERP app could then notify users when goals have been met, or when progress is lagging behind.
So whether or not you own a smartwatch, these three trends have the potential to completely transform the way we use ERP software and interact with our data.