Enterprise resource planning software, most commonly known as ERP, can be a very large undertaking. There are many steps involved before a company even gets the chance to use it. Finding the perfect vendor that provides exactly what you are looking for, including an agreeable price is key. The implementation process, arguably the most crucial part of ERP software, has to take place and should hopefully run smoothly. But one part of ERP that can make or break how the software compliments your company, is the training process.
Training is necessary because it helps each and every employee who plans to come into contact with the software learn all of the ins and outs of the software. Training gives employees knowledge of what the software does, how it can help make their lives easier and most importantly, how the software works. In today’s blog post, we’ll discuss four tips toward making your training process a more effective one. Continue reading to learn more.
Tip #1: Access to Training
Training should be easily accessible to everyone who that comes into contact with ERP software. Depending on the vendor you choose to work with, training can be done in person or through the internet. Considering the time of day when training is available also creates the potential for easier training access. Providing multiple ways of training for employees ensures that everyone that will be using the software has access to it and an equal and fair training experience.
Tip #2: Train at Peak Interest
The most attention and intrigue that an ERP system will get is during the implementation experience. Everything is new and interest will be high, which makes it the perfect time to begin the training process. Taking advantage of the shine that something new always brings means that employee attention rates will be at its highest. That ensures that your employees are getting the most out of their training sessions.
Tip #3: Introduce Perks That Come with Training
Training with a complex system such as enterprise resource planning software, may not be the most interesting subject for some of your employees, in fact it can be overwhelming for some. Creating incentives for trainees will keep the interest rate high and also make sure that they are giving their undivided attention to this important process. It can become a win/win situation. You are able to train your employees, which brings them knowledge and lowers the chances of on the job mistakes, while they are learning the system and possibly receiving some type of advancement for their time.
Tip #4: Provide Training That Works with Your Business Processes
While it is obviously important that your users know how to use the software that will be a part of their everyday work lives, they should know how to use it in context of the business. A mistake that can be made during the training process is exclusively using vendor training materials and not learning relevant information about their specific industry. When training your employees on ERP, be sure to provide specific training materials that are relevant to your business’ industry and daily business processes.
Remember when training, it is best to make sure that it happens immediately after the system has been put into place. Making sure that all future users are knowledgeable about the software ensures that costly mistakes won’t be made on the job. Providing multiple ways to access training and even considering perks to give trainees will keep their interest and make sure that everyone knows how to use the software.