Having an unsuccessful ERP (Enterprise Resource Planning) software implementation is one of the most costly failures a company can suffer. Not only is it financially burdening, but also the amount of time and other resources spent have been wasted.
It is important to not dwell in the past when this happens, but you can look back and learn from the mistakes so that you never have another failure again. Here are three keys to making sure the next ERP implementation is successful.
1. Make sure you have the right team in place.
Having experienced staff and/or consultants who have been through successful implementations before will be a big help. They should be able to help think of potential roadblocks and get through any last minute hurdles. If you had a team in place before that fit these qualifications, it might be helpful to find some additional pieces or find a different consultant/employee if you feel that the previous did not live up to expectations.
2: Set realistic expectations.
One of the biggest reasons an ERP implementation fails is because tasks are rushed with deadlines that are too tight. When this happens, quality of implementation suffers as people are compromising their work to finish on time. It might still be implemented, but if it is not implemented well, it can still be a failure.
3: Adjust your budget to ensure success.
Was the ERP failure due to lack of money available to spend on it? Did you go for a lesser ERP or spend less money on implementation than you should have? It may seem like you can do less with more, but trying to cut corners and get short cuts is not a good idea on something as expensive and important as an ERP implementation