Since ERP (Enterprise Resource Planning) software is arguably the most all-encompassing software on the market, the amount of complexities and potential for problems is vast. The overall usability then (or how easy it is for the company employees to use), is all the more important considering how valuable the software is. Finding an ERP software solution that fits is hard enough, and maintaining the same fit over time as the company changes and the ERP gets upgraded can be even harder.
Here are some ways to make sure that ERP usability is as strong as ever.
1: Implement with strong usability. Make sure the ERP itself has a strong foundation in your business type so that the out-of-the box ERP solution works well with the basic company practices. The closer you are with the ERP out-of-the box, means there will be less cost and upkeep down the road.
2: Do not overlook customizations that would make the ERP software easier to use. Anything to make the ERP better align with company procedures will be worthwhile in the long run. It may seem easier to push off minor concerns initially, but it will save time and money for the company and the employees when the time comes later to fix the issue.
3: Continually get feedback from users. As time goes by, changes in the company’s processes, employees, and other areas of business change. As these changes occur, getting feedback from the users is the single most important key to maintaining ERP usability. The users can tell what needs to be redesigned or reconfigured to prevent the system from becoming outdated.