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blog | May 12, 2014

5 Preparation Tips For Launching Your ERP Software

If you’ve seen your ERP initiative all the way to the go live stage…congratulations. You’ve come a long way. You’ve made it past the budgeting, planning, data and customization...

By WorkWiseSoftware

If you’ve seen your ERP initiative all the way to the go live stage…congratulations. You’ve come a long way. You’ve made it past the budgeting, planning, data and customization stages and you’re ready to (finally!) kick off your new ERP software system.

But wait. You’re not in the clear quite yet. Despite having gotten this far, there are numerous issues that could go wrong (or go right, depending on how prepared you are) on the day you go live. Here are five strategies to prepare yourself for ERP implementation go live.

  1. Communicate your expectations. It is your job to make sure all employees—from executives to end users—know exactly what to expect from the ERP implementation. Make sure you thoroughly communicate how the go live stage will work as well as any potential issues that may arise. By being prepared and effectively communicating realistic expectations, there shouldn’t be any surprises. And in the event problems occur, you will be prepared to handle them.
  2. Verify all users have been trained and are ready to go. Your ERP training initiative started months ago, but now is the time to ensure all users have had the required training and are up-to-speed on using the new ERP software. Have all your managers make sure their employees can demonstrate proficiency and are ready for the change. If possible, allow users to perform a few trial runs using the new system and have a team ready to answer questions.
  3. Bring in IT. Technical hiccups are common – especially for large ERP implementations that require complex hardware and new servers. Although by this time you’ve already tested your hardware, be sure to discuss potential glitches with your technical staff and develop a plan to overcome them should they occur.
  4. Assess and reassess. Now is the time to thoroughly review any issues still left on your issues list and assess their magnitude. At the time of ERP implementation, your issues list should not include any significant problems. If there are critical unresolved issues, consider postponing your ERP go live date until they are solved.
  5. Don’t panic! Let’s face it, problems are bound to occur on the day you go live. It’s just plain unrealistic to assume otherwise. However, how you deal with those issues can be just as important as the issues themselves. No matter what problems are thrown your way, it’s important to stay calm and deal with each problem as it arises. And remember that issues often seem more severe initially than they will after given a chance to assess them.

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