Among the advancements and trends of ERP (Enterprise Resource Planning) software in the past decade, the demand for integration with other software and customization have significantly increased. That trend, coupled with an increasing amount of ERP vendors, has shifted market demand. Instead of the focal point being the software itself, it is now shifting towards being the company’s processes. For example, now vendors try to make their systems fit their customers, rather than their customers make their business fit in with the ERP.
Here are some key things to note regarding integrations and customizations of ERP software.
Integrations are becoming more and more popular as other features are added. Whether it be a direct integration with a separate software program or even with an email or social media platform, most software solutions have multiple opportunities to work with other components outside the system that can add significant functionality and value to the overall product.
This is the key to making an ERP solution fit in with a company perfectly. Out of the box, a solution will not be able to do everything exactly as it is needed with a company. Simply put, an ERP covers so many areas of business that it simply cannot be perfect in all areas. With this being the case, the customizations and their cost can be what makes or breaks a decision and implementation of ERP software. And, according to Paranorma Consulting, when the average ERP implementation is $9.8 million dollars, the cost and time dedicated to customization becomes even more important.