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Customer Relationship Management (CRM)

 

 

 

 

 

 

 Efficiency, Productivity, and Customer Satisfaction are important benefits to be obtained from a robust CRM application.

  • Lead, Opportunity and Pipeline management
  • Incident, Project, and Activity tracking
  • Customer, Order and Invoice integration
  • Document storing and linking
  • Mail-Merge, e-Mail Blasts, Campaign Management
  • Contact, Calendar Appointment and Task Management integrated with Outlook
  • Customize fields, terminology to match your business

OnContact CRM:  Another innovative product of WorkWise, LLC.

 

Related Article: Top Benefits of CRM in Manufacturing  and


 

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Role Based Workbenches Bill of Materials Engineering Change Control Product Configurator Standard Routes Master Schedule Lean Kanban Material Requirements Planning Forecasting Inventory Customer Relationship Management eBusiness Estimates and Quotes EDI Customer Orders Liability and Warranty Freight and Shipping Return Merchandise Authorization eWarehouse Requisitions Purchasing Business Performance Ad-Hoc Reporting and Analysis Document Router Document Archive Document Linking Accounts Payable Fixed Assets Cash Management General Ledger Accounts Receivable Sales Tax and Use Job Costing Standard Cost Human Resources Payroll Data Collection Quality Plant and Equipment Maintenance Visual Scheduling Shop Floor Control eProduction