A Direct Connection for Speed, Service, and Innovation Customer portals help you to build a better relationship with your customer by providing an individual direct communication channel with each of them. Customers can easily access the information they need; at the exact time they need it. From status notices, to supporting documentation, everything is at your customer’s fingertips. And, if you permit, each customer can see a customized view that matches their exact needs. A customer portal can truly help you to maintain a consistently customer-driven focus. Some of the uses for customer portals include: Self Service Order Processing Product ordersSpare partseCommerce for immediate purchase Business Alerts Order ConfirmationOrder statusOrder ShipmentPerformance Metrics Design DrawingsSpecificationsRenderings Quality Compliance documents Service User manualsRepair manualsService updatesOther bulletins ...